Effective Date: 01 February 2021

At SofaTurkey™, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully to understand our practices regarding your information and how we will treat it. By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect personal information that can identify you as an individual when you voluntarily provide it to us. This may include your name, email address, contact number, shipping and billing address, and payment information.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

1.2 Non-Personal Information:

We may collect non-personal information automatically as you navigate through our website. This may include your IP address, browser type, operating system, device information, and browsing behavior.

Use of Collected Information

2.1 Personal Information:

We may use the personal information we collect for the following purposes:

To process and fulfill your orders, including shipping and delivery.

To communicate with you regarding your orders, inquiries, and customer support.

To send you promotional offers, newsletters, and marketing communications (with your consent).

To personalize and enhance your experience on our website.

To detect and prevent fraud, unauthorized access, or misuse of our services.

To comply with applicable laws, regulations, or legal processes.

2.2 Non-Personal Information:

Non-personal information is used primarily for statistical analysis, internal purposes, and to improve our website’s functionality, performance, and content.

Information Sharing and Disclosure

3.1 Third-Party Service Providers:

We may share your personal information with trusted third-party service providers who assist us in operating our website, conducting business activities, and providing services to you. These service providers are obligated to keep your information secure and confidential and may only use your information in accordance with our instructions.

3.2 Legal Compliance:

We may disclose your information if required to do so by law or in response to a valid request by a governmental or law enforcement authority.

3.3 Business Transfers:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on our website of any such change in ownership or control.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. These technologies help us analyze trends, administer the website, track users’ movements, and gather demographic information. You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we may have collected information from a child, please contact us immediately, and we will take appropriate measures to remove that information from our records.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes made will be effective immediately upon posting the revised policy on our website. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the use of your personal information, please contact us

By using our website or services, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not use our website or provide any personal information.